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Case Studies

Infosistema, throughout its 20 years of existence has been developing custom-tailored projects for our national and international customers in the fields of Banking, Insurance, Industry, Services and Public Administration, based on technologies such as Outsystems, Java, Oracle or Microsoft.

  • Cofaco Açores

    Automation and Optimization of Customer’s Invoice Approval Flows

    Overview Company: Cofaco Açores Sector: Canning Industry Country: Portugal Situation: Inefficient invoice approval system, time consuming and susceptible to failures, signed manually by managers, geographically dispersed, in documents/paper. Solution: Infosistema proposed a solution which allowed to automate the invoice approval process. In the 4 places for the reception of mail, invoices have been separated, scanned […]

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  • Santander

    Restructuring the decision-making mechanisms

    Santander’s information was not centralized. Often it existed only on paper or in email, leading to duplication of documents and communication faillures.
    One document management Solution with iFlowBPM was implemented by Infosistema.

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  • Santander

    Workflow Processes and Document Management

    Santander used several applications based on extraction of relevant documents part of the bank’s branch network, processes for external promoters and Bookmarks Operation Factoring. This information was not centralized and therefore difficult to be consulted.&#0A;

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  • Obrecol

    Debureaucratization and standardization of business processes

    Supplier evaluation, material request forms and holidays scheduling forms were made on papper and then sent for approval. Infosistema proposed an integrated solution based on the iFlowBPM Infosistema platform, which turned the procedures more flexible and agile.

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  • ISP

    Support Management System – Call-Center

    The Customer Services Sector of CAD provides Consumer support services by receiving documents or information requests by various means (Telephone, Email or in person), with the aim of assisting the general public, providing the necessary clarifications on issues related to the activity of insurances and pension funds.

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  • Seguros Mutua

    Mútua dos Pescadores ensures better management information with QlikView

    Mútua dos Pescadores is an insurance company which started its activity in 1942 in the fishing sector and became the largest Portuguese Association of the maritime industry, with approximately 16,000 associates, 50 employees and is present across the Continent, Madeira, Azores and France.

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