Center of Excellence

How a Center of Excellence (CoE) can help you Simplify & Transform your Business into Digital

Maximize the business value of IT investments by delivering high quality IT solutions that enable time-to-market & total cost of ownership reduction!

The Joyn Center of Excellence (CoE) supports complex transformation programs in companies around the globe. The CoE now holds 6 dedicated Competences, leveraging technology projects together with business knowledge, soft skills, PMO and User Experience, in an environment of continuous learning and certification.


A CoE bets on highly specialized Squads that, through the simplification of processes, guarantee the adequate flexibility that lead to successful projects. Those teams have both technological knowledge and experience together with business skills and industry knowledge, ensuring process agility and optimizing expertise.

A CoE is a structured set of Resources (Human and Material), Methodologies, Processes and Technologies that follow a strategic plan with well-defined phases and objectives, similar to a traditional factory. It uses agile and flexible methodologies, together with best practices regarding business analysis and requirements, development, testing, quality, security and maintenance of information systems to deliver one or more IT projects to their clients, helping them to improve their business process performance.

CoE’s management processes promote a clear vision of IT projects, associated costs, time and resources, which, along with the impact on business, allow customers using CoE to make the right decisions in the right moments.


  • Academy program with soft skills, PMO and certifications.
  • Business training: banking, insurance, telecoms, retail.
    UI & UX experts that deliver Design Thinking methodologies.
  • Automation & Robotization discipline to increase business performance.
  • OutSystems Low Code leader Squads for Fast Delivery on Mobile Apps and web solutions.
  • Angular & React experts.
  • Security & OWASP experts.

Teams with technological and business knowledge

Process agility and optimizing expertise allocation optimization

Full project and process visibility and control by the customer

Investment tailored to customer business needs

High competence, commitment and market experienc

Factory dimension and competencies adjusted to client and project needs


All organizations that wish to delegate one or more IT projects, from the Business Case and Requirements Analysis to the delivery and subsequent maintenance of multi-technology information systems, keeping the quality, cost, risk and time-to-market at the desired levels, using pre-established service level agreements (SLAs).

Based on the provision of a team with the right and balanced expertise that ensure a continuous alignment between business and IT areas, CoE help to plan the best approach to deliver projects with the highest quality in order to meet the desired ROI for the business.


Exploring the Benefits of a CoE

Infosistema implemented the concept of Business and Software Factories (BSF) in the CoE. The BSF works on an Agile – Built to Change model, and guarantees a software development process with agility, flexibility, scalability and robustness, also ensuring the implementation of full scope features defined at the beginning.

The BSF delivers a multidisciplinary team with several competences that will work under the same alignment, in order to maximize success and the return on investment, reducing risk. A critical success factor is the combination of technical and business skills, working together in strict collaboration.  Infosistema can provide an extension of your teams, working as a dynamic and highly flexible capacity.

Find out why joining business analysts and developers with proven business expertise bundled with a sound governance program makes all the difference in getting the software you need:

  • Risk & Cost (15% to 38%) Reduction
  • Saving time (67%) in Recruitment
  • Access Senior Talent (certified); Teck & Business Knowledge
  • Reducing and enlarging teams with Agility (1 to 2 weeks)
  • Quick access (<48H) to the right expertise (Speed)