Center of Excellence

How Can a Center of Excellence (CoE) Help You Simplify and Digitally Transform Your Business?

Maximize the business value of IT investments by delivering high quality IT solutions that improve time to market and reduce the total cost of ownership!


  • Risk & Cost (15% to 38%) Reduction
  • Saving Time (67%) in Recruitment
  • Access Senior Talent (Certified); Tech & Business Knowledge
  • Reducing and Enlarging Teams with Agility (1 to 2 weeks)
  • Quick Access (<48H) to the Right Expertise (Speed)

The Joyn Center of Excellence (CoE) supports complex transformation programs in companies around the globe. Our CoE now holds 6 dedicated competences, leveraging technology projects together with business knowledge, soft skills, PMO, and user experience in an environment of continuous learning and certification. We can also support our customers and partners in building their own centers of excellence.

What Are CoE’s?

A CoE bets on highly specialized squads that, through the simplification of processes, guarantee the flexibility needed for successful projects. Those teams have both technological knowledge and experience together with business skills and industry knowledge, ensuring process agility and optimizing expertise.

A CoE is a structured set of resources (Human and Material), methodologies, processes and technologies that follow a strategic plan with well-defined phases and objectives, similar to a traditional factory. It uses agile and flexible methodologies together with best practices regarding business analysis and requirements, development, testing, quality, security and maintenance of information systems to deliver one or more IT projects to their clients and help them to improve their business process performance.

CoE’s management processes promote a clear vision or IT projects, associated costs, time and resources, which allow customers to make the right decisions in the right moments.

Joyn CoE Competences

  • Academic program with soft skills, PMO and certifications.
  • Business training in banking, insurance, telecoms, retail.
    UI & UX experts that deliver design thinking methodologies.
  • Automation & robotization discipline to increase business performance.
  • OutSystems Low Code leader squads for fast delivery on mobile apps and web solutions.
  • Java, Spring; Angular & React experts.
  • Security & OWASP experts.


Skilled Capacity CoE with Junior Academies

Joyn CoE can deliver new junior academies to increase the number of skilled engineers in technologies like Java, Angular/React or OutSystems.

We also support customers and partners in bolstering their teams with new software engineers, delivering academies with complete training and soft skills programs, to speed up capacity availability and reduce midterm costs. A typical academy can take as long as 8 to 10 weeks, followed by a four months period with a pilot project deep dive and daily mentoring from a senior tech expert.

Soft skills are very important for every organization as they help promote collaboration and increase efficiency, and build competitive advantage through a strong internal culture. That’s why we also provide a specific five days training course covering communication techniques, time management, project management, team collaboration and negotiation.

Joyn can also provide the complete setup for a CoE within customer organizations, delivering the procedures, governance model and training academies to bootstrap capacity availability. This approach can reduce time to market in business support and keep costs within predicted budgets.

Teams with technological and business knowledge

Process agility and expertise allocation optimization

Full project and process visibility and control by the customer

Investment tailored to the customer’s business needs

Highly competent, committed and experienced

Factory dimension and competencies adjusted to client and project needs

Who Can Benefit from Joyn CoE?

Any organization that wishes to delegate one or more IT projects, whether it be business case and requirements analysis or the delivery and subsequent maintenance of multi-technology information systems, and keep the quality, cost, risk and time to market at the desired levels, using pre-established service level agreements (SLAs).

Based on the provision of teams with the appropriate expertise to ensure a continuous alignment between business and IT areas, Centers of Excellence help plan the best approach to deliver projects with the highest quality in order to meet the desired ROI for the business.

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Exploring the Benefits of a CoE

Infosistema implemented the concept of Business and Software Factories (BSF) in the Joyn CoE. The BSF works on an Agile – built to change model, and guarantees a software development process with agility, flexibility, scalability and robustness, while ensuring the implementation of full scope features that were defined at the beginning.

The BSF delivers a multidisciplinary team with several competences that will work under the same alignment in order to maximize success and the return on investment while reducing risk. A critical success factor is the combination of technical and business skills and the ability to work together in strict collaboration. Infosistema can provide an extension of your team, working as a dynamic and highly flexible addition.

Find out why joining business analysts and developers with proven business expertise bundled with a sound governance program makes all the difference in getting the software you need: