Case Studies

Debureaucratization and standardization of business processes


Company: Obrecol
Sector: Civil Construction
Country: Portugal


Manually completing and submitting supplier evaluation, material request and scheduling of holidays forms for approval, involving time and paper circulation costs.


Infosistema proposed an integrated solution based on the iFlowBPM Infosistema platform, modifying internal procedures:

  • Computerization of the company’s processes;
  • Pre-defined forms for each process;
  • Intranet Area with a full list of processes that can be executed;
  • Structured routing of each process;
  • Obtaining information through iFlowBPM integration using the company’s internal systems;
  • Schematized task assignment;
  • Information of the states of each process;
  • Integration with the Quality Management System.

With iFlowBPM we can streamline all our internal processes, obtaining significant gains in terms of process control and ensuring compliance in execution. With geographically dispersed teams and offices, usage simplicity and flexibility is certainly an asset.


Miguel Cabral, IT Manager – Obrecol

Executive Summary

OBRECOL is a Civil Construction and public works company having participated in public works in the various fields of construction as well as numerous important works in the railway sub-sector. It has been present for several years in Angola and has already carried out several works of reference. Obrecol presents itself as a forward-looking company with a decentralized organization, totally focused on customer satisfaction, in compliance with the Environment and Security.


Obrecol used a system based on paper forms circulation (vendor evaluation, purchases of supplies, scheduling of holidays and supplier purchase orders).

These forms, in turn, were filled out by employees, requiring to be sent by mail for obtaining required approvals.

The cost and time required for processing forms was devastating and the productivity of the company was deeply affected.

Principais Problemas
  • Distribuição de documentos complexa, morosa e sujeita a erros humanos;
  • Fluxos de trabalho “Ad-hoc” com pouca garantia de estruturação, sendo cometidos erros frequentemente;
  • Ineficiência na procura e agregação de processos e na informação de gestão sobre os mesmos;
  • Impossibilidade de determinar o estado dos processos e questionar os intervenientes;
  • Custos elevados na circulação dos documentos;
  • Acumulação de arquivo.
  • Acesso rápido e simplificado de todos os colaboradores à execução dos processos da empresa;
  • Rapidez de resposta;
  • Maior colaboração na execução dos processos;
  • Eliminação da possibilidade de erros de encaminhamento de processos por falha humana;
  • Centralização de toda a informação;
  • Monitorização dos processos em curso;
  • Redução dos custos operacionais;
  • Elevado nível de automatização.
infosistema Inet