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SOA Projects

Projects Delivered

SOA Projects

Through SOA projects, Infosistema offers know-how to define and implement a SOA / Governance model, thus is possible the alignment of objectives with the decision structure and risk control mechanisms with the strategy of each organization.

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    OutSystems apllicational portals

    The Water and Waste Regulatory Authority implemented an unique infrastructure of OutSystems apllicational portals, including their institutional website www.ersar.pt, the access to online services by governed entities to optimized management and control of the monitorized services, like price check, quality KPY`s and water volume. Addicionally, the intranet portal includes several web applications that supports the process management, requisitions, documentation, employee directory and external entities, foruns, billing and others.

    Major Impact on: Clients
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    Claim Management

    Infosistema, through IKIS partnership, supported Liberty Seguros implementing several projects, like, Claim Management; Contentious Management; Insurance Portfolio Reorganising Management; Registry and approval of employees.

    www.libertyseguros.pt

    Major Impact on: Clients
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    Template Management and a solution of Issue Management

    A CA Seguros implementou, com o apoio da IKIS – Infosistema e Keep It Simple, uma plataforma de integração com o COGEN (backoffice) para a Gestão de Templates e uma solução de Gestão de Pedidos (Issue Manager), baseadas em tecnologia Outsystems.

    www.ca-seguros.pt

    Major Impact on: Clients
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    Agents Portal

    Infosistema supported Açoreana Seguros in the área of CIO Advisory and participated in the development of the Agents Portal (AçorNet), in several business support projects and integration with backoffice.

    www.acoreanaseguros.pt

     

    Major Impact on: Agents
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    Claims Handling Processing

    The Van Ameyde Group implemented a system to support their European Claims Handling Processing business, in 16 countries. The solution supports the Van Ameyde clients universe of more than 350 insurance companies, in 12 languages and 6 different currencies. Merging all in a unique web system, reduced substantially the operation and evolutionary maintenance costs, diminishing by 30% the time of process resolution.

    https://www.outsystems.com/case-studies/VanAmeyde/Echo/

    Major Impact on: Clients
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    Award Agility Winner

    The Services Portal from Açoreana Seguros was designed and built to support the relationship and interaction between the claimant (insured or injured third party) and its Service Providers (with partnership contracts), allowing them to have a great usability experience and delivering an interface for information exchange in the pursuit of operational efficiency improvements. As the primary and preferred interaction channel between Açoreana and Service Providers, Services Portal makes available key information including current financial accounts for each service provider partnership. In addition the portal provides service related key performance indicators that contribute to the provider rating evaluation and influences the assignment of future service requests.

    Major Impact on: Operation
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    Infosistema implements Auto Insurance Sales Process integrating Banking and Insurance

    Following on from previous projects developed by Infosistema with Outsystems technology, an Insurance Company requested Infosistema to develop a solution that would integrate with the services of a Bank and allow the entire process of selling auto insurance, from simulation to formalization. A simulator that goes until the actual sale, thus allowing the customers to opt for the most convenient and best solution and have it right away.


    Case Study: Infosistema implements Auto Insurance Sales Process integrating Banking and Insurance


     

    Major Impact on: Costumers
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    SOA/Enterprise Service Bus (EN)

    Implementation of a SOA (Service Oriented Architecture), involving the virtualization of all applications connected to the core system, which subsequently became connected to it through an Enterprise Service Bus, an abstraction layer that manages services. Implementation of a governance and a maturity model. Complex project, involving migration, coexistence, integration, expansion and architectural and application change.

    Major Impact on: Costumers
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    Profiling Customer Behavior

    Product that learns the behavior of an entity and matches it to the known universe of interactions to detect patterns and outsiders. It is also able to fire alerts on behavior alterations and also trigger suggestions based on the previous inputs from the customer or his surrounding entities.

    Major Impact on: Customers
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    Predicting Customer Potential

    Using in-house developed cluster engines and machine learning algorithms with several external data connectors and anonymization processes we’ve built an application that can do predictive analysis on a new unknown customer to the system and estimate his business potential with a confidence degree of about 94%.

    Major Impact on: Customers
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    SOA Governance

    Produced, enriched and controlled a governance program to deliver best of breed services in the context of a new Service Oriented Architecture program. Delivered a service lifecycle built upon Oracle Enterprise Repository with specific connectors to improve user interaction using REX API.

    Major Impact on: Operations
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    SOA Implementation

    Migration to Oracle Service Bus of all requests made to a core application in the context of a core migration program. Includes performance measuring of existing and new accesses. It also addressed changes to existing applications to increase their maturity regarding Service Oriented Architectures.

    Major Impact on: IT Agility
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    Voucher2Me

    A simple way SMB to create and manage promotions for their stores. A concept where one-to-one promotions targeting is based on behavior using Big Data rather than using the user’s personal information.

    Major Impact on: Customers
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    Bizilytics

    Big Data comes to rescue in predicting the business potential of business for a lead that you have only the fiscal number of the prospect. Bizilytics helps prioritizing the sales team, focus on growing segments and predict where churn is more likely to occur in the future.

    Major Impact on: Customers
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    Buy Wine Now

    Mobile solution for iOS that allows you to manage orders and purchase wines at events. This app allows users to order wines and purchase directly through an integration with PayPal, or send a contact request to the wine distributor.
    This project also includes the implementation of a web portal on microsoft technology through which the organizers of events can configure, for each event, the suggested wines for each user. This portal also allows you to view the orders and contact requests made by each user.

    Major Impact on: Customers
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    My Ticket

    Solution that allows Ticket cardholders, to view the account balances and transactions of their cards and to search for companies affiliated to Ticket. The solution, a mobile application for iOS and Android, allows cardholders to view their current card balance and transactions through app authentication. On the other hand, cardholders or non cardholders may search for the closest Ticket affiliated companies on an interactive map, at the same time enabling the presentation of suggestions for potential future affiliates.

    Major Impact on: Customers
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