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Banking Forum: The Potential of Natural language in Banking

On July 3 Infosistema will be represented by Gonçalo Caeiro in the “Banking Forum” event promoted by IDC, with the presentation of the theme “Natural language, the next revolution”. The presentation will elucidate the audience on how users and customers have been changing in the way they interact with companies and systems. After Mobile, Natural language will be the next big disruption. But this time it will not only be a disruption in the form factor of interaction and will have profound impacts on the operational structure of institutions.

Financial institutions need to innovate and optimize their business processes, in order to monitor trends and differentiate from competitors. the Banking Forum aims to be a showcase of the best that is being done in terms of innovation in Banking, either in a perspective of successful case studies, or in a perspective of existing market solutions.

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