Legal
Privacy Policy
How Infosistema collects, uses, and protects your personal data, in compliance with the GDPR and Portuguese data-protection law.
Last updated: 2026
01 Controller
Infosistema — Sistemas de Informação, S.A. (“Infosistema”, “we”, “us”), headquartered at Rua do Proletariado, 7 (Lote 1), Portela de Carnaxide, 2794-076 Carnaxide, Portugal, is the data controller responsible for the processing of your personal data through this website.
Infosistema has appointed a Data Protection Officer (DPO), who can be contacted at privacy@infosistema.com for any matter relating to the processing of your personal data or the exercise of your rights.
02 Data We Collect
- Contact form submissions: Name, email address, phone number (optional), and your message.
- Usage data: Pages visited, referral source, browser type, device type, and IP address (anonymised via Google Analytics / Google Tag Manager).
- Cookies: See Section 7 — Cookies below.
03 Purpose & Legal Basis
We process personal data only where we have a valid legal basis under GDPR Article 6:
| Purpose | Legal Basis (GDPR Art. 6) |
|---|---|
| Respond to enquiries | Legitimate interest / pre-contractual steps |
| Website analytics | Consent (cookie banner) |
| Security & fraud prevention | Legitimate interest |
04 Data Sharing
We do not sell your data. We may share data with the following third parties, solely to the extent necessary for the stated purpose:
- Google LLC — analytics & tag management (Google Analytics, Google Tag Manager). Data transferred to the US under the EU–US Data Privacy Framework.
- Hosting providers — infrastructure partners operating within the EU/EEA.
05 Retention
Contact form data is retained for up to 24 months after submission. Analytics data is retained in anonymised, aggregated form. You may request deletion at any time by emailing privacy@infosistema.com.
06 Your Rights
Under the GDPR you have the following rights in relation to your personal data:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data ("right to be forgotten").
- Restriction: Request that we restrict processing of your data in certain circumstances.
- Objection: Object to processing based on legitimate interests.
- Portability: Receive your data in a structured, machine-readable format.
- Lodge a complaint: File a complaint with the CNPD — Comissão Nacional de Proteção de Dados, the Portuguese Data Protection Authority (cnpd.pt).
To exercise any of these rights, email privacy@infosistema.com. We will respond within 30 days.
07 Cookies
This site uses two categories of cookies:
- Essential cookies — required for the site to function (session, cookie-consent preference). These are always active and do not require your consent.
- Analytics cookies — Google Analytics (via Google Tag Manager) for understanding how visitors use this site. These are only set with your explicit consent.
You can withdraw or update your cookie consent at any time via the .
08 Changes to This Policy
We may update this policy from time to time. The “last updated” date at the top of this page reflects the most recent revision. Significant changes will be communicated via a notice on this site.