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Banking Center of Excellence

Overview

Infosistema Banking Center of Excellence (CoE) supports our commitment to helping financial ecosystem players with their digital transformation and innovation initiatives. Our CoE holds all the competencies to fully deliver digital solutions to the financial ecosystem, in 3 major dimensions:

  • Products and Solutions for Banking – products and solutions built by Infosistema and its partners to address specific challenges
  • Projects and Services for Banking – deliver customer-tailored IT solutions and services in a fixed scope approach or in a factory engagement model
  • Talent for Banking – provide consultants, onshore, nearshore, or offshore to help our customers build their IT projects

CoE Key Facts

+ 20

Products and Solutions

+2 Million

Project
Hours

+14

Projects Geographies

+100

Projects

+50

Upgraded
Processes

+20 years

Working in Banking

CoE Competences

Customer Attraction & Onboarding

Customers expect a multi-channel, frictionless digital experience from quoting to contracting to onboarding. Hence, financial institutions must prioritize building and delivering multiple digital interfaces (Desktop/Web, Mobile, Chatbot) that consistently and coherently support the customer journey.

  • Automation
  • Portal
  • Mobile
  • Chatbot
  • Low-code
Fraud and Cybersecurity

Combat the rising of online real-time fraud, help protect your online customers from the latest attack vectors through a seamless integrated holistic solution. The ability to defend against fraud from all payment channels goes to the core of maintaining customer trust and long-term loyalty.

  • Cybersecurity
  • Automation
  • Artificial Intelligence
  • Fraud
Environmental & Social Governance (ESG)

Provide action plans focused on the impact and the results, to focus your investment on the tasks and areas that will provide the most gains for your specific objectives.

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ESG-Maturity

  • ESG
  • Decision Management
  • Advanced Analytics
  • Environment
  • Social
Omnichannel Customer Centric Banking Platform (PaaS)

Proactive, interactive, and consistent experience through every banking channel. Cloud or on-premises, a ready-to-market banking platform with increased product adaptability. For Retail Banking, Business Banking or Credit Unions, with customer solutions for Web, Mobile and Wearable Banking, and both Back office and Front office channels.

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eBankIT

  • Strategy
  • Omnichannel
  • Banking PaaS
Customer Service

Financial institutions must ensure that customers can easily and quickly have multi-channel access to their products and services, with transparent communication and clear information.

  • Automation
  • Portal
  • Mobile
  • Chatbot
  • Low-code
Cognitive Document Extraction | Data Capture

Automate the handling of the essential documents used in banking front-office and back-office processes by automatically classify, extract relevant data, and integrating that data with workflows and core systems.

  • Artificial Intelligence
  • Automation
  • Low-code
Data Discovery, Business Intelligence & Analytics

Decision-making and performance monitoring based on consistent, accurate, and real-time information across the entire organization

  • Self Service BI
  • Decision Management
  • Advanced Analytics
Consulting Services for Banking

Financial advisory and Financial Process analysis, design, and reengineering

  • Strategy
  • Process Optimization
  • Lean 6 Sigma
Business & Software Factories for Banking

Business & Software Factories deliver IT projects and programs by leveraging a structured multidisciplinary set of Resources (human and material), Methodologies, Processes and Technologies, like the ones in traditional industries, using the best practices in the field of analysis, development, testing and maintenance of information systems.

  • Business Analysis
  • UX/UI
  • Architecture
  • Dev
  • DevOps
  • QA
  • Security
  • Agile
Outsourcing and Nearshore

Provide consultants, onshore, nearshore, or offshore to help our customers build their IT projects.

  • Talent
  • Outsourcing
  • Nearshore

CoE Partners

Docdigitizer Theros Foreteller Uniksystem Growin Fyld FICO Visor.ai Cleafy ESG-Maturity eBankIT

GET IN TOUCH

Partner with Infosistema to leverage our years of experience helping the insurance ecosystem players with their digital transformation and innovation initiatives.

p2020 BCSD Portugal